FAQ

No. UMBREACH runs in your browser: press Play and you’re in. If you prefer, there’s also a desktop app for Windows.

Yes. Every mode can be played against bots, and the training range and tutorial are made for practising on your own.

Go to Online, create a room and share its 5-letter code. Your friends join with the code; bots fill any empty slots. Up to five people per team.

You only see what your team sees: your own line of sight, your teammates’ and your gadgets’. An enemy nobody on your team can see is not shown — online, it isn’t even sent to your device.

Yes. With an account you can queue for ranked: five placement matches, then ranks from Bronze to Diamond, plus an elite rank above them all.

The Operators & maps page lists every operator currently in the game, for attack and defense. Some still use provisional art.

Yes. Sign up from the game with a username, your email and a password; it takes a minute. The same account works in the browser and in the Windows app.

After signing up we send you an email with a link. Open it within 24 hours and your account is verified. Each link works only once.

Check your spam or promotions folder and make sure the address is spelled right. You can ask the game to send a new email (once a minute, up to five per hour).

Yes. On your account page you can export your data or delete your account at any time.

Move with WASD and aim with the mouse; left click shoots. Shift sprints, C crouches, Space jumps or vaults, E interacts and R reloads. Q uses your signature gadget, F your tactical gadget and G a grenade. Tab shows the scoreboard and M the tactical map. You can change every key in Settings › Controls.

Turn your phone sideways: the left stick moves, the right stick aims and shoots, and on-screen buttons handle gadgets, reloading, crouching and the rest. Change button size and opacity, or switch to left-handed, in Settings › Controls › Touch controls.

Update your browser and turn on hardware acceleration (in Chrome: Settings › System › Use graphics acceleration when available, then restart Chrome). Close heavy tabs and reload. If it still fails, try another browser or the Windows app. The first load takes a little longer; after that most of the game is cached.

Set Graphics to Performance and lower Render scale in Settings. On laptops, plug in the charger and make sure the browser uses the dedicated graphics card (Windows: Settings › Display › Graphics › High performance).

The beta server is in Europe, so your ping depends on how far away you are. Turn on “Show FPS and ping” in Settings to see it. Use a cable or stay close to your router, and pause downloads or streams. If ping spikes for everyone in a match, tell us on Discord.

Tell us on Discord (link coming soon): what happened, the map and mode, and a screenshot or clip if you have one. Every report helps during the beta.

In an online match, open the scoreboard (Tab) and press the flag next to the player’s name. Pick a reason — cheating, team kill, disruptive behaviour, away, nickname or abusive language — add details if you want and send it. Our team reviews every report and can suspend accounts.

Yes: Discord (link coming soon). It’s where we post news, collect feedback and bug reports, and find people to play with.

Only what the game needs: your account (username and email), match stats and chat, kept for a limited time. Security logs keep IP addresses for up to 90 days. Details in our privacy notice.